Privacy Policy
1. Information We Collect
When you place an order we collect the details you provide at checkout: your name, email address, shipping address, and payment information. We also collect basic technical information such as your browser type and the pages you visit, which helps us improve the store.
2. How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to your questions and support requests
- To prevent fraud and improve our store
3. Payment Processing
Payments are processed securely by Stripe. Your card details are sent directly to Stripe over an encrypted connection and are never stored on our servers. We keep a record of your order (amount, items, date) for accounting and customer service.
4. Cookies and Local Storage
We use your browser's local storage to remember the items in your shopping cart between visits. We do not use third-party tracking cookies or advertising pixels. You can clear your cart at any time by clearing your browser data.
5. Sharing Your Information
We share the minimum information needed to complete your order: with Stripe (payment processing) and with our shipping carriers (delivery). We do not sell your personal information.
6. Data Retention
We keep order records for as long as needed for customer service, tax, and accounting purposes. You can request deletion of your data at any time by contacting us.
7. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. Contact us at the address below and we will respond within 30 days.
8. Children's Privacy
Our store is intended for customers aged 13 and older. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this policy from time to time. The effective date above will always reflect the latest version.
10. Contact
Email: support@maisonvie.shop
Phone: +1 (800) 555-0142